AI Research
Zenoo integrates AI-powered research to help compliance analysts evaluate screening matches faster and with greater accuracy. The AI analyzes alert data against public sources, produces structured assessments, and can automatically resolve high-confidence false positives.How it works
When AI research is triggered on an alert, the system:- Builds a research prompt with the alert details, entity context, and screening match data
- Submits to Perplexity AI (sonar-pro model) for live web research
- Parses the structured response into assessment fields
- Updates the alert with the AI analysis results
- Optionally chains to auto-disposition if configured for the alert category
Triggering AI research
Manual trigger (API)
Automatic trigger (auto-triage)
When auto-triage is enabled, new alerts are automatically sent for AI research based on configuration rules:Auto-triage runs asynchronously. For large batches, the system uses Platform Events to distribute the workload across multiple async processes.
AI assessment structure
After research completes, the alert is updated with the following fields:Retrieving AI results
Confidence scores
The AI produces two related but distinct scores:
A high confidence score with a high false positive probability means the AI is very sure this is not a true match. A high confidence score with a low false positive probability means the AI is very sure this is a genuine match that requires action.
Auto-disposition pipeline
Alerts that meet category-specific thresholds can be automatically resolved as false positives:Configuration per category
QA sampling
A configurable percentage of auto-disposed alerts are flagged for quality assurance review. QA-flagged alerts are resolved but marked withqa_sample: true, allowing compliance officers to periodically review the AI’s accuracy.
Company research
AI research can also be used for KYB (Know Your Business) company research:Next steps
- Alert Management. Full alert lifecycle and resolution options.
- Alert Review Quickstart. Hands-on alert triage walkthrough.
- Alerts Data Model. Full field reference including AI fields.