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AI Research

Zenoo integrates AI-powered research to help compliance analysts evaluate screening matches faster and with greater accuracy. The AI analyzes alert data against public sources, produces structured assessments, and can automatically resolve high-confidence false positives.

How it works

When AI research is triggered on an alert, the system:
  1. Builds a research prompt with the alert details, entity context, and screening match data
  2. Submits to Perplexity AI (sonar-pro model) for live web research
  3. Parses the structured response into assessment fields
  4. Updates the alert with the AI analysis results
  5. Optionally chains to auto-disposition if configured for the alert category

Triggering AI research

Manual trigger (API)

Response:

Automatic trigger (auto-triage)

When auto-triage is enabled, new alerts are automatically sent for AI research based on configuration rules:
Auto-triage runs asynchronously. For large batches, the system uses Platform Events to distribute the workload across multiple async processes.

AI assessment structure

After research completes, the alert is updated with the following fields:

Retrieving AI results

Response:

Confidence scores

The AI produces two related but distinct scores: A high confidence score with a high false positive probability means the AI is very sure this is not a true match. A high confidence score with a low false positive probability means the AI is very sure this is a genuine match that requires action.

Auto-disposition pipeline

Alerts that meet category-specific thresholds can be automatically resolved as false positives:

Configuration per category

Sanctions hits are never auto-disposed by default. Automated resolution of sanctions matches may violate regulatory requirements. Always configure Sanctions Hit with auto-disposition disabled.

QA sampling

A configurable percentage of auto-disposed alerts are flagged for quality assurance review. QA-flagged alerts are resolved but marked with qa_sample: true, allowing compliance officers to periodically review the AI’s accuracy.

Company research

AI research can also be used for KYB (Know Your Business) company research:
This returns a structured company profile with registry data, director information, financial overview, and recent media mentions.

Next steps