Skip to main content

Comments

Comments provide a threaded discussion system attached to cases, alerts, and checks. They support @mentions, emoji reactions, threading, and system-generated comments for audit compliance.

Resource fields

Nested objects

Author object

Reaction object

Comment types

Example

System comment example

Threading

Comments support one level of nesting. Replies reference the parent comment via parent_comment_id. Retrieve replies for a comment:

Notifications

The comment system sends notifications for:

See also