Status Enums

This page lists every enum value used in the Zenoo CLM API, organized by resource type. Use these exact values when filtering, creating, or updating resources.

Alert Enums

Alert Statuses

Value	Description
`Open`	Created, awaiting analyst review
`Acknowledged`	Analyst has claimed the alert
`Resolved`	Resolved with an action and notes
`False Positive`	Confirmed as a false positive match
`Escalated`	Escalated to a senior reviewer or manager

Alert Categories

Value	Type	Description
`PEP Match`	Screening	Politically Exposed Person match
`Sanctions Hit`	Screening	Sanctions list match
`Adverse Media`	Screening	Negative media coverage match
`Name Mismatch`	Identity	Name differs between documents
`DOB Mismatch`	Identity	Date of birth discrepancy
`Criminal Investigation`	Screening	Criminal investigation record
`Regulatory Action`	Screening	Regulatory enforcement action
`API Failure`	Company	External API check failure
`Watchlist Match`	Screening	Other watchlist match
`Ongoing Screening`	Screening	Hit from ongoing monitoring
`RCA Match`	Screening	Relative or close associate match

Alert Types

Value	Description
`Screening`	Generated from PEP/sanctions/adverse media checks
`Identity`	Generated from identity verification failures
`Company`	Generated from company registry check issues
`Document`	Generated from document verification failures
`Financial`	Generated from financial or credit check issues
`Client Input`	Created when client input is required
`Internal Review`	Created for internal compliance review

Alert Priorities

Value	Score Range	Description
`Critical`	200+	Immediate action required (e.g., sanctions)
`High`	120-199	Urgent review needed
`Medium`	60-119	Standard review
`Low`	0-59	Low urgency

Resolution Actions

Value	Description
`Approve`	Alert reviewed, risk accepted
`Decline`	Confirmed compliance issue, reject entity
`Escalate`	Route to senior reviewer
`Request Document`	Request additional evidence from client
`Approve with Conditions`	Accept with monitoring or restrictions

Case Enums

Case Statuses

Value	Description
`New`	Case created, not yet started
`In Progress`	Analyst actively working
`In Review`	Submitted for peer or senior review
`Internal Review`	Under internal compliance review or escalation
`Client Input`	Waiting for client documents or information
`Closed`	Investigation complete (terminal state)
`Escalated`	Escalated to manager due to complexity or SLA breach

Case Types

Value	Description
`Onboarding`	Initial customer due diligence during onboarding
`Review`	Periodic re-review of existing customers
`Perpetual`	Ongoing monitoring and continuous screening

Entity Enums

Entity Categories

Value	Description
`Company`	Legal entity (Ltd, LLC, GmbH, etc.)
`Person`	Natural person (individual)

Entity Roles

Value	Description
`Primary`	Main entity under investigation
`UBO`	Ultimate Beneficial Owner (>25% ownership)
`Director`	Company director or officer
`Shareholder`	Non-UBO shareholder

Verification Statuses

Value	Description
`Not Started`	No checks executed for this entity
`In Progress`	At least one check running or pending
`Verified`	All required checks passed
`Expired`	Previous verification exceeded validity period
`Failed`	One or more required checks failed

Check Enums

Check Statuses

Value	Description
`Pending`	Created, awaiting execution or manual action
`Queued`	Scheduled for automatic execution
`In Progress`	Currently executing against a provider
`Awaiting Document`	Hybrid check waiting for document upload
`Awaiting Client`	Waiting for client-side action
`Complete`	Execution finished with a result
`Failed`	Execution error or timeout
`Waived`	Manually waived by analyst
`Cancelled`	Cancelled before execution
`Reused`	Valid check from another case reused
`Retry Scheduled`	Failed check scheduled for retry

Check Categories

Value	Description
`Screening`	PEP, sanctions, adverse media, watchlist checks
`Identity`	Identity and biometric verification
`Company`	Company registry and corporate checks
`Financial`	Credit, source of wealth, financial checks
`EDD`	Enhanced Due Diligence checks

Check Results

Value	Description	Alert generated?
`Pass`	Verification passed, no issues	No
`Refer`	Potential issue, needs review	Yes
`Fail`	Verification failed	Yes

Risk Enums

Risk Tiers

Value	Score Range	Description
`High`	70-100	High risk, EDD required
`Medium`	40-69	Medium risk, enhanced monitoring
`Low`	0-39	Low risk, standard due diligence

Risk Assessment Statuses

Value	Description
`Draft`	Assessment created, scores not yet calculated
`Active`	Scores calculated, awaiting review
`Superseded`	Replaced by a newer assessment
`Overridden`	Analyst manually overrode the calculated tier
`Approved`	Reviewed and approved (effective assessment)

SLA Enums

SLA Statuses

Value	Description
`On Track`	More than warning days remaining
`Warning`	Within warning threshold
`Critical`	Due date is today
`Breached`	Past due date

Comment Enums

Comment Types

Value	Description
`Comment`	Standard user comment
`Decision`	Compliance decision recorded as a comment
`Note`	Internal note
`System`	System-generated comment (automation, status changes)

Reviewer Enums

Reviewer Statuses

Value	Description
`Invited`	Reviewer invited, has not yet responded
`Reviewing`	Reviewer actively reviewing
`Approved`	Reviewer approved the item
`Declined`	Reviewer declined the item

Audit Log Enums

Severity Levels

Value	Description
`INFO`	Standard informational event
`WARNING`	Action requiring attention (escalations, overrides)
`ERROR`	Error condition (SLA breach, system failure)

Event Types

See Audit Logs Data Model for the complete list of 32 event types with descriptions and key fields.

Webhook Event Types

Value	Category	Description
`case.created`	Case	New case created
`case.status_changed`	Case	Case status transition
`case.closed`	Case	Case closed
`case.escalated`	Case	Case escalated
`alert.created`	Alert	New alert generated
`alert.resolved`	Alert	Alert resolved
`alert.escalated`	Alert	Alert escalated
`alert.ai_research_completed`	Alert	AI research completed
`check.completed`	Check	Check execution completed
`check.failed`	Check	Check execution failed
`risk_assessment.completed`	Risk	Risk scoring completed
`risk_assessment.approved`	Risk	Assessment approved
`sla.warning`	SLA	SLA warning threshold reached
`sla.breached`	SLA	SLA deadline passed

Reference

Testing & Go-Live

Changelog

Status Enums

Status Enums

Alert Enums

Alert Statuses

Alert Categories

Alert Types

Alert Priorities

Resolution Actions

Case Enums

Case Statuses

Case Types

Entity Enums

Entity Categories

Entity Roles

Verification Statuses

Check Enums

Check Statuses

Check Categories

Check Results

Risk Enums

Risk Tiers

Risk Assessment Statuses

SLA Enums

SLA Statuses

Comment Enums

Comment Types

Reviewer Enums

Reviewer Statuses

Audit Log Enums

Severity Levels

Event Types

Webhook Event Types

See also

​Status Enums

​Alert Enums

​Alert Statuses

​Alert Categories

​Alert Types

​Alert Priorities

​Resolution Actions

​Case Enums

​Case Statuses

​Case Types

​Entity Enums

​Entity Categories

​Entity Roles

​Verification Statuses

​Check Enums

​Check Statuses

​Check Categories

​Check Results

​Risk Enums

​Risk Tiers

​Risk Assessment Statuses

​SLA Enums

​SLA Statuses

​Comment Enums

​Comment Types

​Reviewer Enums

​Reviewer Statuses

​Audit Log Enums

​Severity Levels

​Event Types

​Webhook Event Types

​See also

Status Enums

Alert Enums

Alert Statuses

Alert Categories

Alert Types

Alert Priorities

Resolution Actions

Case Enums

Case Statuses

Case Types

Entity Enums

Entity Categories

Entity Roles

Verification Statuses

Check Enums

Check Statuses

Check Categories

Check Results

Risk Enums

Risk Tiers

Risk Assessment Statuses

SLA Enums

SLA Statuses

Comment Enums

Comment Types

Reviewer Enums

Reviewer Statuses

Audit Log Enums

Severity Levels

Event Types

Webhook Event Types

See also