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GET
/
v1
/
cases
/
{case_token}
/
alerts
List case alerts
curl --request GET \
  --url https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts \
  --header 'X-API-KEY: <api-key>'
import requests

url = "https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts"

headers = {"X-API-KEY": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)
const options = {method: 'GET', headers: {'X-API-KEY': '<api-key>'}};

fetch('https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-KEY: <api-key>"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"net/http"
"io"
)

func main() {

url := "https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts"

req, _ := http.NewRequest("GET", url, nil)

req.Header.Add("X-API-KEY", "<api-key>")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.get("https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts")
.header("X-API-KEY", "<api-key>")
.asString();
require 'uri'
require 'net/http'

url = URI("https://instance.prod.onboardapp.io/v1/cases/{case_token}/alerts")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-API-KEY"] = '<api-key>'

response = http.request(request)
puts response.read_body
{
  "data": [
    {
      "token": "alt_3j7k9m2n",
      "case_token": "<string>",
      "entity_token": "<string>",
      "priority_score": 50,
      "sla_deadline": "2023-11-07T05:31:56Z",
      "match_score": 50,
      "ai_assessment": "<string>",
      "resolution_rationale": "<string>",
      "resolved_by": "<string>",
      "resolved_at": "2023-11-07T05:31:56Z",
      "assigned_to": "<string>",
      "is_false_positive": false,
      "created_at": "2023-11-07T05:31:56Z",
      "updated_at": "2023-11-07T05:31:56Z"
    }
  ],
  "meta": {
    "request_id": "req_9k4m2n1p3q",
    "page": {
      "cursor": "<string>",
      "has_more": true
    }
  }
}
{
"error": {
"message": "<string>",
"request_id": "req_9k4m2n1p3q",
"details": [
{
"field": "<string>",
"message": "<string>",
"code": "<string>"
}
]
}
}
{
"error": {
"message": "<string>",
"request_id": "req_9k4m2n1p3q",
"details": [
{
"field": "<string>",
"message": "<string>",
"code": "<string>"
}
]
}
}
{
"error": {
"message": "<string>",
"request_id": "req_9k4m2n1p3q",
"details": [
{
"field": "<string>",
"message": "<string>",
"code": "<string>"
}
]
}
}
{
"error": {
"message": "<string>",
"request_id": "req_9k4m2n1p3q",
"details": [
{
"field": "<string>",
"message": "<string>",
"code": "<string>"
}
]
}
}

Authorizations

X-API-KEY
string
header
required

Project-scoped API key for server-to-server authentication. Obtain keys from the Zenoo dashboard under Project Settings > API Keys. Staging and production environments use separate keys.

Path Parameters

case_token
string
required

Case token.

Query Parameters

cursor
string

Pagination cursor from a previous response. Pass to fetch the next page.

limit
integer
default:25

Maximum number of items to return per page.

Required range: 1 <= x <= 100
status
enum<string>

Filter by alert status.

Available options:
Open,
Acknowledged,
Resolved,
False Positive,
Escalated
category
string

Filter by alert category.

Response

List of case alerts.

Standard response wrapper for all API endpoints. Contains the resource data and pagination metadata.

data
object[]

Response payload. Type varies by endpoint.

meta
object