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POST
Add comment to case

Authorizations

X-API-KEY
string
header
required

Project-scoped API key for server-to-server authentication. Obtain keys from the Zenoo dashboard under Project Settings > API Keys. Staging and production environments use separate keys.

Headers

Idempotency-Key
string<uuid>

Unique key for idempotent request handling. If a request with the same key was already processed within the last 24 hours, the original response is returned.

Path Parameters

case_token
string
required

Case token.

Body

application/json

Request body for adding a comment to a case.

body
string
required

Comment content. Use @user_id syntax for mentions.

Maximum string length: 10000
type
enum<string>
default:Comment

Comment type. System type is reserved for auto-generated entries.

Available options:
Comment,
Decision,
Note
mentions
string[]

User IDs to mention (notifications are sent).

Response

Comment added.

Standard response wrapper for all API endpoints. Contains the resource data and pagination metadata.

data
object

A discussion entry on a case. Comments support analyst notes, formal decisions, system events, and team mentions for collaboration.

meta
object