> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zenoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Brand My Verification Experience?

> Customize the customer-facing verification journey with your logo, brand colors, welcome messages, and email templates.

# How Do I Brand My Verification Experience?

When customers complete a verification journey, they interact with a Zenoo-hosted experience. You can fully customize this experience to match your brand — from colors and logos to welcome messages and email templates.

## What you'll learn

* Where to find branding settings
* How to upload your logo and set brand colors
* How to customize welcome and completion messages
* How to configure email templates
* How to preview on mobile and desktop

## What can I customize?

| Element                | What it controls                                                                 |
| ---------------------- | -------------------------------------------------------------------------------- |
| **Logo**               | Displayed in the header of every screen the customer sees                        |
| **Brand colors**       | Primary color (buttons, links, progress bar), background color, text color       |
| **Welcome message**    | The first screen customers see when they open the verification link              |
| **Completion message** | The final screen after verification is submitted                                 |
| **Email templates**    | The invitation email, reminder emails, and confirmation emails sent to customers |
| **Favicon**            | The browser tab icon                                                             |
| **Font**               | Primary font family for the verification UI                                      |

## How do I set up branding?

<Steps>
  <Step title="Open Brand Settings">
    From the Studio dashboard, navigate to **Settings** and then **Branding**. The branding editor opens with a live preview on the right.
  </Step>

  <Step title="Upload your logo">
    Click the logo placeholder and upload your company logo. Supported formats: PNG, SVG, or JPEG. Recommended size: 200 x 60 pixels.

    The logo appears in the header of every verification screen. Use a horizontal/landscape version for the best fit.

    <Tip>
      Upload a logo with a transparent background (PNG or SVG) so it works well against both light and dark backgrounds.
    </Tip>
  </Step>

  <Step title="Set brand colors">
    Configure your color palette:

    * **Primary color** — used for buttons, links, the progress bar, and interactive elements
    * **Background color** — the page background
    * **Text color** — primary text color
    * **Accent color** — used for highlights and secondary elements

    Enter hex color codes or use the color picker. The live preview updates instantly as you make changes.
  </Step>

  <Step title="Write your welcome message">
    The welcome screen is the first thing customers see. Customize:

    * **Headline** — e.g., "Verify your identity"
    * **Body text** — explain what the customer needs (ID document, selfie) and how long it takes
    * **Button text** — e.g., "Start verification" or "Let's go"

    Keep the message short and clear. Customers are more likely to complete verification when they know what to expect.
  </Step>

  <Step title="Write your completion message">
    The completion screen appears after the customer finishes. Customize:

    * **Headline** — e.g., "Thank you"
    * **Body text** — explain next steps (e.g., "We'll review your submission and get back to you within 24 hours")
    * **Redirect URL** (optional) — send customers back to your app after a delay

    <Info>
      The completion screen should never reveal the verification decision. Your compliance team makes the final call in Case Management. The customer receives the outcome through your application's own notification system.
    </Info>
  </Step>

  <Step title="Configure email templates">
    Zenoo sends emails at key points in the journey. Customize each template:

    * **Invitation email** — contains the verification link. Set subject line, greeting, and call-to-action text
    * **Reminder email** — sent if the customer has not completed verification within a configurable time period
    * **Confirmation email** — sent after submission to confirm receipt

    All templates support merge fields for personalization (customer name, company name, expiry time).
  </Step>

  <Step title="Preview on mobile and desktop">
    Use the preview toggle in the top-right corner to switch between mobile and desktop views. Walk through each screen to verify:

    * Logo displays correctly at both sizes
    * Colors are readable and accessible
    * Text fits without overflow
    * Buttons are tappable on mobile

    <Warning>
      Test on actual devices before going live. The preview is accurate but does not replicate every browser and OS combination.
    </Warning>
  </Step>

  <Step title="Save and publish">
    Click **Save** to store your branding. Changes take effect on the next journey that is created — existing active journey URLs continue to use the previous branding.
  </Step>
</Steps>

## What's next?

<Columns cols={2}>
  <Card title="Go-Live Checklist" icon="clipboard-check" href="/guides/studio/go-live-checklist">
    Make sure branding and everything else is production-ready.
  </Card>

  <Card title="Verify a Person" icon="user" href="/guides/studio/verify-a-person">
    See how the branded experience fits into a full KYC flow.
  </Card>

  <Card title="Build Your First Flow" icon="play" href="/guides/studio/your-first-flow">
    Create the verification flow behind the branded experience.
  </Card>

  <Card title="Connect Providers" icon="plug" href="/guides/studio/connect-providers">
    Set up the verification providers your flow will use.
  </Card>
</Columns>